APA Style
HERNON, Peter. (2010).
Assessing service quality: satisfying the expectations of library costumers .
Chicago:
American library Association.
Chicago Style
HERNON, Peter.
Assessing service quality: satisfying the expectations of library costumers.
Chicago:
American library Association,
2010.
Book.
MLA Style
HERNON, Peter.
Assessing service quality: satisfying the expectations of library costumers.
Chicago:
American library Association,
2010.
Book.
Turabian Style
HERNON, Peter.
Assessing service quality: satisfying the expectations of library costumers.
Chicago:
American library Association,
2010.
Book.